Find the vehicle entrance
Give the entrance street, posted clearance, ramp, parking level, space number, and turning restrictions. The lobby address may not lead to the vehicle access point.
Coordinate with the property
Ask management or security whether a provider may enter, where it may stage, and what authorization is required. Keep fire lanes and garage traffic open.
Describe the vehicle condition
Report locked wheels, flat tires, collision damage, no-start symptoms, missing keys, low bodywork, and whether the vehicle can roll or steer.
Discuss the exit and transfer
Low clearance may require equipment that differs from a street pickup or a safe transfer point outside the structure. Confirm the full method and quote by phone.
Have these details ready
- Vehicle year, make, model, and condition
- Exact pickup entrance and vehicle position
- Access limits, keys, wheels, and steering
- Authorized destination and receiving instructions
Call (516) 271-1927 for a new request. Availability, equipment, timing, and the complete job-specific quote are confirmed before dispatch.